# Customer Support

## If you have an issue on SuperBots

1. First check [the troubleshooting page](https://upbots.gitbook.io/superbots/need-help/troubleshooting-errors) for your error code
2. If you can't find a solution, try reaching out in our [telegram channel ](http://www.t.me/upots)

{% hint style="danger" %}
Admins will NEVER send you a direct message. If anybody approaches you directly on e.g. Telegram pretending to represent customer support, please block them and report as spam.\
\
Here are our Chat Admins:

🙍🏼‍♂️@drBobz \
🙍🏼‍♂️@neilsisson \
🙍🏼‍♂️@ben\_solfin
{% endhint %}

{% hint style="danger" %}
**NEVER, under any situation, should you ever give someone your private key or recovery phrases. Immediately block and report anyone that asks for them.**
{% endhint %}